OVERVIEW

Dispatcher will communicate vital information, such as customer orders/needs, service requests, and prioritize emergency needs all while working for a company that their employees matter to them.

SKILLS/QUALIFICATIONS

• Dispatching service calls: Matching service calls with technicians based on their technical expertise 
• Customer service: Keeping customers informed of the technician's progress, and providing detailed and accurate information 
• Customer files: Maintaining customer files in a database, and keeping hard copies of customer files and billing 
• Scheduling: Scheduling service appointments, return trips with customers, and maintaining the on-call schedule for service technicians 

JOB REQUIREMENTS

• Answering phones
• Pre-employment drug screen
• A positive and friendly attitude when speaking with customers 
• Strong communication and interpersonal skills 
• High school diploma or equivalent (preferred)

WORK HOURS/SHIFT

• Monday to Friday (1^st Shift)

WAGE

• $18.50-20.00 per hr. depending on skills/experience

SUPPLEMENTAL PAY/BENEFITS

• Company matching retirement
• Paid holidays/Paid time off
• Health insurance

LOCATION

• Savanna, IL

If you have already applied, please call us at (563) 242-1078. If you are new to Temp Associates, click on the Apply Now button below.