The Patient Accounts Coordinator manages the billing and payment processes related to patient accounts. This position is responsible for ensuring the accuracy of financial records, verifying insurance coverage, processing claims, posting payments, and communicating with patients and third-party payors regarding account balances and billing inquiries.

The Patient Accounts Coordinator serves as a key point of contact for patients, providing clear and compassionate assistance regarding statements, insurance benefits, and payment options. This role requires strong attention to detail, excellent customer service skills, and a solid understanding of medical billing practices and healthcare regulations.

Duties and Responsibilities:

1. Verifies patient insurance coverage initially and on an ongoing basis. Determines patient liability, if applicable, and ensures providers are aware of pre-certification requirements, as needed.
2. Ensures updates to insurance information for patients is entered into the EHR accurately, in a timely manner, and in the correct order.
3. Provides information to clients and/or third-party payors as needed, related to services, procedures, and fees according to policies and procedures.
4. Communicates with patients who have delinquent accounts and establish payment plans for as needed.
5. Reviews patient accounts for accuracy and sends them to collections when necessary.
6. Collaborates with Bridgeview’s billing services on issues that arise with patient accounts
7. Assists with or performs bank deposits, as applicable.
8. Assists with gathering information related to the annual financial audit as requested.
9. Serves as a backup to other support staff as needed.
10. Collaborates effectively with all staff and with individuals outside the organization.
11. Represents the organization in a professional manner.
12. Attends and participates in professional staff meetings and in-services.
13. Maintains established organization/department policies, procedures, directives, confidentiality, quality assurance, safety, and infection control standards, as appropriate.
14. Demonstrates a commitment to ethical practices and maintains the highest level of professional integrity in adherence to the organization’s corporate compliance program.
15. Performs and carries out all other duties as assigned.

WORK HOURS/SHIFT

• First shift Monday – Friday (close early on Friday)

LOCATION

• Clinton, IA

WAGE

• $15-20.00/hr DOE

If you have already applied, please call us at (563) 242-1078. If you are new to Temp Associates, click on the Apply Now button below.